Claims Management and Dispute Avoidance

الموضوعات والوحدات الرئيسية

• Early warning
• Contemporaneous records
• Issue resolution
• Negotiated settlement
• Dispute escalation
• Case exercise: applying contemporaneous records
• Case exercise: decisions and limits in negotiated settlement
• Practical workshop: developing the dispute avoidance and issue-resolution plan

الفئة المستهدفة

• Procurement managers
• Buyers
• Contract managers
• Commercial managers
• Tender evaluators

القطاعات ذات الصلة

Manufacturing, Construction, Energy, Healthcare, Public services

القيمة في مكان العمل

• Provide teams with a dispute avoidance and issue-resolution plan to support consistent decisions and clearer handovers.
• Strengthen review of negotiated settlement and dispute escalation using the course exercises and documented findings.
• Support performance follow-up through a defined measure: issues resolved before formal dispute.

اعتبارات التقييم والالتحاق

الالتحاق والاعتراف: The proposed duration covers BEMCON learning delivery. It does not establish an external qualification, personnel certification or operating licence.