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Management & Leadership

Influencing and Negotiation Skills

Prepare, influence and negotiate win-win outcomes with confidence.

Intermediate2 daysEnglish or ArabicBEMCON Certified

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Course overview

Every day we reply to emails, attend meetings, deliver presentations and discuss issues, trying to influence others and negotiate to reach our goals. Most of us do this without knowingly using techniques to handle different behaviours, and we often jump into discussions without preparing.

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Influencing and Negotiation Skills is an extremely practical training that teaches you how to handle different human behaviours and apply techniques for successful negotiations.

Key takeaways

  1. 01Understand what negotiation is, and what it is not
  2. 02Recognise types of interests and types of negotiation
  3. 03Prepare using strategic supply positioning and interest zones
  4. 04Handle different behaviours with the assertive responsive model
  5. 05Conclude, document and monitor agreements

Course outline

  1. Day 1
    Understanding and preparing for negotiation
    • Definition of negotiation and types of interests
    • Types of negotiation and phases of negotiation
    • What are we negotiating for?
    • Strategic supply positioning and interest zones
    • Enhancing your personal power
  2. Day 2
    Negotiating and following up
    • Behaviour-handling techniques with the assertive responsive model
    • Negotiation techniques
    • Common negotiation mistakes
    • Documenting agreements
    • Monitoring agreements

Your trainer

The programme is led by Ahsan S. Razzaq, Regional Vice President of BEMCON Middle East and North Africa, with over 26 years in supply chain management and QHSE at Procter & Gamble, Henkel and Olayan, where he was General Manager Corporate Supply Chain for more than 25 companies.

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Frequently asked questions

Is this course only for purchasing staff?

No. Anyone who needs to influence colleagues, customers or suppliers will benefit.

Can this be run for our team?

Yes. All BEMCON supply chain and productivity programmes can be delivered in-house and tailored to your products, processes and people.

How do I choose the right course?

Compare your professional goals, experience and preferred format, or ask an adviser to help.

Are courses available online?

Yes. Live virtual and in-house options are available depending on the programme.

Will I receive a certificate?

Certificate requirements depend on the programme and awarding organisation.

Reviews

“Thank you for the excellent service again as always. BEMCON provide a friendly and professional service every time we carried out training for our food outlets. BEMCON trainers are friendly, very professional mentors and deliver quality training. The whole process is a breeze and everyone is helpful, courteous and knowledgeable. I would definitely recommend BEMCON to anyone.”
King Abdullah University of Science and Technology (KAUST), Thuwal, Saudi Arabia

Where this course runs

RiyadhJeddahLive Online

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