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Audit, Governance & Compliance

ISO 41001 Facility Management Systems

Understand, implement and audit facility management systems to ISO 41001:2018.

Advanced5 daysEnglish or ArabicISO Systems

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Course overview

This 5-day ISO 41001 Lead Implementer course develops your ability to support an organisation in building, implementing, administering and maintaining a Facility Management (FM) System based on ISO 41001:2018. It is the most demanding qualification for facility management professionals in any role and any size of FM organisation.

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The certification spans the disciplines and services that improve quality of life for people and the efficiency of core processes. Professionals use it to run facilities efficiently, save cost, make better use of assets, manage risk and improve staff productivity across construction, camp management, healthcare, hospitality, IT, education, airports and leisure.

Key takeaways

  1. 01Understand the structure and requirements of ISO 41001:2018
  2. 02Plan an FM system aligned with organisational strategy
  3. 03Manage hard and soft services, assets and suppliers
  4. 04Reduce environmental impact and improve FM performance
  5. 05Lead implementation, monitoring and certification readiness

Course outline

  1. Day 1
    FM and ISO 41001
    • Facility management principles
    • ISO 41001:2018 structure
    • Context, stakeholders and demand
  2. Day 2
    Planning the FM system
    • Leadership, policy and objectives
    • FM strategy and service delivery models
    • Risks and opportunities
  3. Day 3
    Operation and delivery
    • Hard and soft services
    • Integration of services and supply chain
    • Data, information and asset management
  4. Day 4
    Performance and improvement
    • KPIs and performance evaluation
    • Internal audit and management review
    • Continual improvement
  5. Day 5
    Implementation and examination
    • Implementation roadmap
    • Preparing for certification
    • Certification examination

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Frequently asked questions

Which sectors use ISO 41001?

Construction, camp management, healthcare, hospitality, IT, education, airports, sports and recreation, among others.

Is it suitable for service providers and in-house FM teams?

Yes. It applies to any organisation that manages facilities, whether outsourced or in-house.

How do I choose the right course?

Compare your professional goals, experience and preferred format, or ask an adviser to help.

Are courses available online?

Yes. Live virtual and in-house options are available depending on the programme.

Will I receive a certificate?

Certificate requirements depend on the programme and awarding organisation.

Where this course runs

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