Build capability with BEMCON professional training, auditing and consulting. ENQUIRE NOW

Vocational Education & Skills Development Services

Diploma Programme in Enterprise Resource Planning Application Support

Build practical capability in enterprise resource planning application support. Develop methods for business process mapping and master data. Complete an enterprise application support portfolio, with feedback on workplace application and controls addressing uncontrolled enterprise system support changes.

8 specialist capabilitiesStructured learning deliveryDefined success criteria
Diploma Programme in Enterprise Resource Planning Application Support
Diploma Programme in Enterprise Resource Planning Application SupportLearning designed around the learner and intended outcome

BUILT AROUND YOUR REQUIREMENT

Diploma Programme in Enterprise Resource Planning Application Support with a clear purpose

Each engagement starts with the required outcome, operating context and evidence of success. The result is a focused Diploma Programme in Enterprise Resource Planning Application Support scope with clear responsibilities and handover points.

Recognised qualifications

Pearson BTEC, CILEx and college-awarded programmes with clear progression routes.

Flexible study

Campus, live online and blended study to fit work and family commitments.

Learner support

Personal tutors, study skills sessions and assessment guidance throughout.

Career progression

Pathways into employment, university top-up or professional membership.

8 SPECIALIST CAPABILITIES

What the service can cover

Select the capabilities that match your Diploma Programme in Enterprise Resource Planning Application Support requirement, operating context and agreed delivery stage.

01

Duration

100 study-equivalent days / 600 total learning hours: 300 teaching hours + 120 supervised practice hours + 180 independent learning hours. One study-equivalent day = 6 hours.

02

Programme route

Diploma programme

03

Learning outcome

Interpret requirements for business process mapping in a role-specific workplace case.

04

Learning outcome

Select suitable methods for master data and transaction flows.

05

Learning outcome

Demonstrate the tasks associated with user support within authorised role boundaries.

06

Learning outcome

Apply agreed checks for change testing, record deviations and escalate matters outside the role.

07

Learning outcome

Produce an enterprise application support portfolio with evidence of operational reporting.

08

Applied output

an enterprise application support portfolio

PROGRAMME PROFILE

Learning, assessment and application

Review the proposed route, learning content, audience and assessment considerations before confirming delivery.

Programme referenceBEM-VOC-22-027
Programme routeDiploma programme
Duration100 study-equivalent days / 600 total learning hours: 300 teaching hours + 120 supervised practice hours + 180 independent learning hours. One study-equivalent day = 6 hours.
StatusDraft — academic, regulatory and commercial approval required

Key topics and modules

  • Business process mapping
  • Master data
  • Transaction flows
  • User support
  • Change testing
  • Operational reporting
  • Service requirements and authorised scope
  • Data protection and least privilege
  • Technical information and configuration baselines
  • Operational documentation and change records
  • Applied project: an enterprise application support portfolio
  • Observed assessment, evidence review and individual feedback

Who it is for

  • Enterprise application support trainees

Relevant industries

IT services, Corporate IT, Cloud services, Telecommunications, Data centres

Workplace value

  • Help reduce uncontrolled enterprise system support changes through consistent working methods and verification.
  • Create an enterprise application support portfolio for supervisor review and practical workplace follow-up.
  • Support more consistent operational reporting through assessed practice and documented feedback.

Assessment and entry considerations

Assessment: Controlled practical project, output testing or review, knowledge questions and individual demonstration; portfolio evidence centred on an enterprise application support portfolio.

Entry and recognition: Initial role-suitability, literacy and numeracy assessment; access to required practice resources and qualified supervision. Additional local entry conditions must be checked.

Practice boundaries: Use only authorised systems, licensed software and controlled test environments. Completion does not confer vendor certification or permission to access production infrastructure.

Credential status: Proposed BEMCON programme only. No registered award, framework level, credit value or external certification is assigned.

Duration basis: Original curriculum-planning estimate, not an official prescribed qualification duration. The approved qualification specification, entry assessment and mandatory placement requirements take precedence.

HOW WE WORK

From learning need to measurable progress

A defined workflow keeps the work aligned with the approved scope and makes progress, decisions and handover easier to manage.

Scope your requirement
  1. 01

    Clarify the requirement

    Confirm the purpose, operating context, stakeholders and expected outcome for Diploma Programme in Enterprise Resource Planning Application Support.

  2. 02

    Agree the delivery plan

    Define activities, responsibilities, inputs, dependencies, checks and approval points.

  3. 03

    Deliver and coordinate

    Complete the specialist work while keeping progress, risks and decisions visible.

  4. 04

    Review and hand over

    Confirm the completed scope, record outcomes and agree practical next actions.

WHAT YOU RECEIVE

Learning outcomes and next steps

Confirmed scope

Documented objectives, responsibilities, constraints, assumptions and acceptance points.

Specialist work package

Relevant analysis, coordination and technical work for Diploma Programme in Enterprise Resource Planning Application Support.

Clear evidence and records

Findings, decisions, completed checks and limitations recorded for the agreed scope.

Practical next steps

Prioritised actions for implementation, follow-up, improvement or ongoing support.

LET'S TALK

Request a call back

Tell us what you need and a BEMCON adviser will contact you.